Strong Warranty Expected to Stimulate New Aircraft Sales
Leinfelden-Echterdingen, GERMANY / 16 January 2012 – In a strong move to assure its customers gain added value with the purchase of a new aircraft (CTLS, MC or new four seater C4), German producer Flight Design has significantly improved its warranty program, calling it the XP or eXtended Protection Warranty. The Warranty is even applied retroactively.
“Since the beginning we have focused on delivering value to our customers,” began Flight Design USA President Tom Peghiny. “We have a solid group of highly-trained service outlets and we have an ongoing program to assure customers get the information to maintain their aircraft to high standards. To that we now add one of the best warranties in aviation.”
Adding more value, the XP Warranty remains with the aircraft should ownership change during the warranty period. “Our new ‘Spinner-to-Tail’ warranty protection is now three years and five years for the airframe from the date of the aircraft delivery to the first retail customer,” said John Doman, Director of Business Development and Global Sales & Marketing for Flight Design GmbH.
“We have even extended the Rotax engine warranty beyond the powerplant manufacturer’s 18 month or 200 hours.” Flight Design is offering, at no additional cost to the customer, a five year coverage of composite airframe structure (nonstructural items, cosmetics and normal wear are excluded) plus three-year coverage of Flight Design-installed avionics and autopilot; the propeller; and the Rotax standard engine warranty coverage of 18 months or 200 hours is extended to three years or 500 hours, whichever occurs first.
Rotax Service Bulletins will be handled according to Rotax coverage, and are excluded from the XP Warranty. The XP Warranty is included on all new Flight Design aircraft sales beginning January 1, 2012. As well it will retroactively apply to aircraft delivered and placed in service on or after January 1, 2011, subject to XP Warranty acceptance by Flight Design.
Aircraft used in commercial operations are covered under the Flight Design XP Commercial Warranty. XP Warranty aircraft must be serviced at the selling Flight Design Service Center or with pre-authorization for a different service facility. Flight Design standard warranty terms, conditions & exclusions apply. Exterior paint, appliques and other cosmetic items are covered for one year. Normal service items excluded are brake and rotors, batteries, tires, oil, oil and air filters, lights and other consumables. The XP Warranty does not apply to normal wear and tear nor in instances of neglect or abuse.